MyEd – Frequently Asked Questions

Frequently Asked Questions


What phone do I need to download the app?

Any smartphone that can install apps from Google Play Store or the Apple Store can download the app.

Is there a charge for the app?

No it is completely free of charge

Why should I download the app?

The app allows you to access up to date information about your child’s attendance/absence record, their school timetable and valuable information such as school holidays, policies, school news and things going on in school at any time.

You are able to message school free of charge via the app.

You will be able to fill in forms securely and send them back to school electronically in the knowledge that they have arrived safely.

I already have unlimited text messages so I don’t need the app

The app allows school to send you messages free of charge. Any savings that school can make can be used to benefit our students in other ways.

I don’t have an email address

Such is the way of the world that is becoming more difficult to function without one. If you use social media such as Facebook, Twitter, Instagram etc you will have needed an email address to set them up. School is looking at ways of using less paper and sending you information electronically is a big step forward to becoming a paperless school.

The new app will allow us to send you forms in the future e.g. for school trips where you can send your replies to us via email or the app. This means no more missing out on school information that has been stuck at the bottom of your child’s bag for weeks.